Refund Policy

All sales are final

Everything sold here is a digital script, licensed to your account the moment payment completes. Once that has happened the purchase is final and non-refundable.

This is not a way of avoiding responsibility for a script that does not work. It is the opposite: instead of refunds, you get support until it works. Read on for what that means in practice.

Support instead of refunds

If a script will not install, will not start, conflicts with something else on your server, or does not behave the way its documentation says it should — that is a support request, and it gets answered. There is no time limit on this and no extra charge for it.

Installation help, configuration questions, compatibility problems with supported frameworks and inventories, and genuine bugs are all covered. Documentation for every script is published at docs.ddainusshaa.dev, and reaching me directly is a Discord message away.

Why there is no change-of-mind refund

A script is delivered in full at the moment of purchase and cannot be returned — once you have the files, handing them back is not possible in any meaningful sense. That is why no refund is offered for:

• Changing your mind after purchase.
• Buying the wrong script, or one you turn out not to need.
• Deciding not to use it, or shutting your server down.
• Your server being incompatible in a way the description already stated.
• Wanting a different script instead.
• Not reading the requirements or documentation before buying.

If you are unsure whether a script fits your server, ask before you buy. Every question asked beforehand is answered, and it is far easier than unwinding a purchase afterwards.

Right of withdrawal

Under EU consumer law you would normally have 14 days to withdraw from a distance purchase. That right does not apply to digital content already delivered, provided you expressly consented to immediate delivery and acknowledged losing the right of withdrawal by doing so.

You give that consent and that acknowledgement when you complete checkout, and it is stated there. Your licence is granted immediately, and the 14-day withdrawal right ends at that point.

The one exception

If a purchase genuinely cannot be delivered to your account at all, and cannot be made to work by any means, it will be refunded. In practice this is very rare — a delivery problem is normally solved by regranting the licence, which is faster for both of us than a refund.

Nothing on this page removes your statutory rights where content is faulty, incomplete or not as described. Those rights cannot be waived, and this policy does not try to.

How to get help

Use the Discord or email details in the footer of this site, and include:

• Your Tebex transaction ID, from the receipt email
• Which script, and which version
• Your framework and inventory
• The full console error, as text rather than a screenshot
• What you expected to happen, and what happened instead

Support requests are normally answered within 72 hours.

Chargebacks

Contact me before opening a chargeback or payment dispute. A chargeback filed without contact will result in the licence being revoked and your account being blocked from future purchases. If a script is not working, support will fix it — a dispute will not make it work any faster.

Payments and this policy

Tebex Limited is the merchant of record for every sale on this store and processes all payments. Their terms of service apply alongside this policy, and they may issue a refund under their own terms independently of this page. Where their terms grant you more than this page does, theirs apply.

See also the Terms of Service and Privacy Policy.